The Three Most Powerful Words in Management… Who knows more of the nitty-gritty details your restaurant better than anyone? Your employees do. The people who work in the trenches day in and day out have a level of understanding, the equipment they use and the way your restaurant really works that even you and your managers will understand. The problem is, many operators don’t recognize the expertise of their employees, and lose the opportunity of getting their ideas on ways to improve how things are done; and second, they lose valuable opportunities to make their employees feel involved in the business and boost morale. Encourage your managers to start treating employees as experts. You can take your staff from a group of people you’ve been trying to get more work out of, to a team of experts who can help you run your business better. One way to tap into your employees’ expertise is to ask the three most powerful words in management, “What’s your recommendation?” For example, the next time an employee comes to you with a question about how something should be done, just ask, “Well . . . what’s ‘your’ recommendation?”

Jeanette Marcelle Chef, of Marlene Enterprises!

Jeanette Marcelle Chef, of Marlene Enterprises!


About Jeanette Marcelle

Jeanette R. M Marcelle, a multitalented young entrepreneur who holds a Masters of Business Administration in Marketing from Anglia Ruskin University, a BA (Hons) in Human Resources Management also from Anglia Ruskin University. Also a graduated of the Trinidad and Tobago Hospitality and Tourism Institute, Jeanette owns and operates her private catering company Marlene Enterprise Ltd which provides catering services for Weddings, Parties and other special occasions. Notably, she is the “angel chef” who caters hundreds of lunches on Christmas Day on behalf of a charitable organization, for persons who are in need in and around Port of Spain. Jeanette has 14 years’ of experience in the culinary industry and 7 years management experience. She also has experience in implementing HACCP procedures holding certification in Food Sanitation, Safety and Microbiology from the United States Public Health. She did her industry training as a cook-trainee at the Trinidad Hilton Hotel and Conference Centre, under the first female Executive chef to hold the reins at Hilton Trinidad. Also, a three tenure with Royal Caribbean International Luxury Cruise Line, as well as working around the Caribbean and among some of the top Chefs in Trinidad and Tobago. Jeanette was a finalist in the Angostura Masters Culinary Competition in 2008 and 2010, also, a finalist in the Nestle Maggie first ever (2014) Easter bake off competition in the dessert category. Third place winner in the innovative chocolate cuisine 2015. Her style of cooking is a fusion of French, Italian and Caribbean cuisine. Among her many and varied accomplishments Jeanette has managed two retail stores, three restaurants and has been the Human Resource Assistant at an organization where she was responsible for overseeing the human resource related matters for over eighty (80) staff members. Jeanette is currently the Human Resource Manager at one of the oldest Sports apparel company. Despite her busy schedule Jeanette always finds time for outdoor activities, she is an avid nature lover and enjoys hiking, swimming and camping. She loves traveling and has visited several countries in North America and Europe. In her quiet time Jeanette spends time reading and meditating.
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